Organizational Culture and level

Hi All,

Culture in any organisation is very important, companies always try to maintain the culture they believe in. Primary source of organizational culture is the company founder. Organization culture is sustained by organizational stories and organizational heroes. This is why most companies reward their employees.

Keys to an organizational that encourage success:

Adaptability 

Employee Involvement 

Clear Mission

Consistency 

Three levels of Organizational Culture:

1. SEEN: This is also called as surface level. This includes symbolic artefacts such as dress codes, workers and managers behaviours etc.

2. HEARD: This is also known as expressed values and beliefs.This includes what people say, how decisions are made and explained etc. 

3. BELIEVED: This is also know as unconscious assumption and beliefs. This includes widely shared assumptions and beliefs, buried deep below surface, rarely discussed and thought. 

How to change Organizational Culture?

Behaviour Addition: Encourage behaviour in form of Motto, many company have their motto for values. As soon as employee understand company’s motto, they started implementing it.

Behaviour Substitution:  Behaviour Substitution is the process of changing a behaviour by replacing it with another behaviour. 

Change visible artifacts: Artifacts visually displays your values, to change organizational culture change artifacts. Logos, signs, and even your store layout are all visible indicators of your company's values. 

To understand Artefact read about Shell’s logo history. 

Hire Correctly: Hiring people with values and beliefs consistent with desired culture.

Managers should consider above points in driving cultural change in their organization. 

Thanks

Netsuite Guru 

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